In 16 years of information security consulting, I never worked at an organisation where ownership of any aspect of the IT function was in the right place, let alone IT Security.

Anyone who has ever worked in IT, regardless of the discipline, knows that the business side of the organisation cares nothing for HOW things are done, they only care that they GET done. Ever try talking to a salesperson about total cost of ownership for their bright ideas on driving revenue?

To be fair, the salespeople don’t have to care, but someone from that side of the business sure as Hell does. Even a £1,000,000 deal is pointless if it costs £2,000,000 to deliver it. Both the business side and the IT side have failed if they cannot easily determine the suitability of the deal. However, it’s the business side that is responsible to justify a project, not IT, not IT Security, the business side.

THEY own it.

Luckily, the steps for getting this information together in the right format are, quite literally, centuries old:

  1. Perform a Risk Assessment (RA) – As boring as this sounds, ANY change to an organisation, even one that seems like a no-brainer, presents risk. Keep it simple, and brief, but without an understanding of the risk, there’s no context for the reward. Selling your only bottle of water for £1,000.00 is a great deal …unless you’re in the middle of a desert.
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  2. Perform a Business Impact Analysis (BIA) – This is often seen as a negative thing, where you are spelling out the cost if something bad happens. There’s no reason that positives cannot be built in, and often this is entirely appropriate. If the risk determined above, and the cost of bad things happening, is far outweighed by the benefits, then the decision to proceed, or not, becomes much easier to make.
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  3. Develop a Project Plan – This one rarely get done properly, but without it, the true cost of a proposed project cannot be determined. The plan needs to spell out everything that is required, including resource and capital costs, and time-frame. Done properly, this will develop into little more than a list of every action item, assigned to individuals, with due dates.

IT and IT Security will be very much involved in this process, so could many other departments depending on the project in question. Legal may be involved from a contractual or regulatory perspective, HR may jump in if they are organised enough have employee skill-set mappings, marketing will certainly want the heads-up if they are to be called on later and so on.

This is why the best companies have three things; a) a robust Project Management function, and 2) a standardised process for requesting project resources, and 3) a centralised Governance function that brings all of an organisation’s decision makers together in one room.

From the RA and BIA you know the cost of doing and NOT doing something in terms of both bad things happening, and potential lost revenue. From the project plan you know what it will take to proceed. The project management function will be able to tell you everything missing from the end goal, and how to get there, and the Governance function will then have everything they need to make EDUCATED recommendations to the executive leadership regarding investment.

This is why IT and IT Security can never OWN anything, they are there to enable, not run the business.

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